At k1k, we understand that sharing your personal information is a matter of trust. This Privacy Policy explains clearly and honestly what data we collect from you, why we collect it, how we use it and what rights you have in relation to your information. We have written it in plain language so you do not need a legal background to understand what it says.
These six points cover the most important aspects of how k1k handles your data. The full policy below goes into the detail you need to be fully informed.
Registration details, transaction data, device and usage information, and identity verification documents. We only collect what we genuinely need to operate your account and comply with our obligations.
To operate and maintain your account, process PKR transactions, detect fraud, fulfil verification requirements and communicate with you about your account and relevant platform updates.
We share data only with payment processors (JazzCash, Easypaisa, Raast, banks), game providers, identity verification services and fraud prevention systems — all bound by confidentiality obligations.
Industry-standard encryption for data in transit and at rest. Access to personal data is restricted to staff and systems that require it. Security practices are reviewed and updated regularly.
You can request access to, correction of or deletion of your personal data. You can also object to certain types of processing. Contact our support team to exercise any of these rights.
We use cookies to keep your session active, remember your preferences and understand how the platform is being used. Essential cookies cannot be disabled; optional analytics cookies can be managed in your browser.
This Privacy Policy applies to the k1k website, mobile application and all services provided under the k1k brand (collectively, "the Platform"). k1k ("we", "us", "the Platform") is the data controller responsible for personal data collected through the Platform.
By registering an account or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy. We encourage you to read it carefully. If anything here is unclear, please contact our support team before proceeding.
This policy sits alongside our Terms and Conditions and Responsible Gaming Policy. Together, these documents form the full framework governing your use of the Platform.
We collect personal data in three main ways: information you give us directly, information collected automatically when you use the Platform, and information from third parties where this is necessary for verification or fraud prevention purposes.
Information you provide directly:
Information collected automatically:
Information from third parties:
The data we collect is used for specific, legitimate purposes directly related to operating the k1k platform and your account. Here is a breakdown of the main uses:
| Purpose | Data Used | Why We Need It |
|---|---|---|
| Account creation & management | Name, contact details, login credentials | To create and maintain your account on the Platform |
| Identity verification (KYC) | CNIC / passport, address proof | To verify age and identity before processing withdrawals |
| Payment processing | Payment method details, transaction records | To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer |
| Fraud prevention | Device data, IP, transaction patterns | To detect and prevent fraudulent activity, bonus abuse and multi-accounting |
| Responsible gaming monitoring | Play patterns, deposit frequency, session data | To identify and respond to potential problem gaming behaviour |
| Customer support | Account data, correspondence history | To resolve your queries and complaints effectively |
| Platform improvement | Aggregated usage and performance data | To understand how the platform is used and improve the experience |
| Marketing communications | Contact details, preference data | To send promotions and updates where you have opted in |
We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except in the context of standard fraud screening which is subject to human oversight.
Every use of your personal data is supported by at least one legal basis. The main bases we rely on are:
k1k does not sell your personal data to any third party for their own marketing or commercial purposes. We share data only in the following circumstances and only to the extent necessary:
We keep personal data for as long as it is needed for the purpose it was collected and for as long as we are legally required to retain it.
When data is no longer needed and no legal requirement to retain it exists, it is deleted or anonymised securely.
k1k implements technical and organisational security measures appropriate to the type of data we hold and the risks involved. These include:
No system is completely immune to security risks. We take our obligations seriously but cannot guarantee absolute security against all possible threats. We encourage you to use a strong, unique password for your k1k account and to enable any two-factor authentication options when available.
Cookies are small text files stored on your device when you visit the k1k platform. We use them for the following purposes:
You can manage cookie settings through your browser's privacy or settings menu. Blocking essential cookies will prevent you from logging in or using core platform features. Blocking analytics or functional cookies will not prevent you from using the platform but may affect personalisation.
You have rights in relation to the personal data k1k holds about you. Here is what you can request and how each request works:
Request a copy of the personal data we hold about you. We will respond within a reasonable timeframe and provide the data in a readable format.
If any of the data we hold about you is inaccurate or incomplete, you can ask us to correct it. Updates to key account details may require verification.
You can ask us to delete your personal data. We will do so unless we are legally required to retain it — for example, transaction records which we must keep for compliance purposes.
You can object to your data being used for marketing purposes at any time. You can also object to processing based on legitimate interests, subject to legal considerations.
Where technically feasible and applicable, you can request your personal data in a structured, machine-readable format so it can be transferred elsewhere.
In certain circumstances, you can ask us to restrict processing of your data — for example while a correction request is being reviewed.
The k1k platform is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of the registration and KYC process.
If we discover that personal data has been collected from a minor, we will delete that data promptly and close the associated account. If you believe a minor may have registered on the platform, please contact our support team immediately.
k1k may update this Privacy Policy from time to time to reflect changes in how we handle data, changes in legal requirements or improvements to our practices. When we make material changes, we will notify registered users via their registered contact details or via a notice on the platform.
The "Last updated" date at the top of this page shows when the policy was most recently revised. We recommend checking this page periodically. Continued use of the platform after an updated policy takes effect constitutes acceptance of the updated terms.
If you have questions about this Privacy Policy, about how your data is handled, or if you wish to exercise any of your data rights, our support team is available 24/7 via live chat within the k1k platform.
You can also reach us by email at: [email protected]
Please include "Privacy Request" in the subject line of your email and provide enough detail about your query for us to respond accurately and efficiently.
Now that you know how we handle your data, you can join k1k with confidence. Register a free account, deposit in PKR via JazzCash or Easypaisa, and explore 800+ casino games and cricket betting — all from your phone.